Terms & Conditions, Privacy Policy & Legal Disclaimer

1. Website Usage

This Website is intended to provide general information about ozone systems, UV-C disinfection systems, PSA oxygen generation systems, and their applications across various industries. No sale or commercial transaction is conducted through this Website. Any purchase, system design, performance guarantee, warranty, or engineering deliverable is governed exclusively by a written contract or quotation issued by the Company. You agree to use this Website only for lawful purposes and in compliance with applicable Indian laws.

2. Intellectual Property Rights

All content on this Website — including product specific text, graphics, descriptions, schematics, performance tables, branding, photos, videos, and downloadable material — is the exclusive property of Lotus Ozone Pvt. Ltd.

You may not: Copy, reproduce, modify, republish or distribute any content; Use trademarks or branding without written consent; Reverse-engineer any diagrams or processes shown. Limited viewing for personal and informational use is permitted.

3. General Information Only (Important)

All information provided on this Website — including performance metrics, treatment benefits, industry applications, sizing guidelines, typical dosage ranges, specifications, product capabilities, and technology explanations — is general informational content and:

• Does not constitute engineering or design advice
• Does not constitute environmental, medical, health, or regulatory guidance
• Does not guarantee performance in any specific installation

Actual results depend on site conditions, system design, water/air quality, load, contaminants, operational practices, and regulatory requirements. Visitors must seek professional engineering advice before relying on any information.

4. No Warranties & Limitation of Liability

To the fullest extent permitted under Indian law:

• The Company makes no representations or warranties, express or implied, regarding completeness, accuracy, reliability, suitability, or availability of Website content.
• The Company is not liable for any loss or damage - including direct, indirect, incidental, consequential, or business losses - arising from: Use of Website information; Reliance on performance claims, benefits, or industry application descriptions; Actions taken based on Website content; Any errors or omissions.

The Website is provided "as is" and "as available". All product warranties, performance guarantees, certifications, and validation documents apply only to formally purchased systems under a written contract.

5. Industry Examples & Claims Disclaimer

The Website describes typical industry applications across sectors such as Pharma & biotech, Healthcare water and air systems, Aquaculture, Hospitality, Schools, hospitals, airports and malls, Food processing, Commercial kitchens, Swimming pools, cold storage, etc. These examples are not guarantees, commitments, or representations that Lotus Ozone products will achieve those specific results in all cases.

Performance metrics are illustrative, based on general industry knowledge, not promises of outcome. Actual system performance requires site survey, engineering design, water/air testing, validation, customised configuration, real operating conditions, etc.

6. Regulatory & Compliance Disclaimer

The Website references global or general standards such as: FDA, USP/21 CFR, GMP, medical device requirements, hospital infection control guidelines, global healthcare standards, environmental or municipal norms

These references: are informational. They do NOT imply that all Company products are certified for every standard or guarantee regulatory compliance unless stated in a written agreement. The customer is solely responsible for verifying regulatory requirements applicable to their facility.

7. External Links

The Website may contain links to third-party websites or resources. We do not control these resources and are not responsible for their content, accuracy, or security.

8. Indemnification

By using this Website, you agree to indemnify and hold Lotus Ozone Pvt. Ltd. harmless from any claims, liabilities, damages, or expenses arising from your misuse of the Website or reliance on Website content.

9. Governing Law

These Terms shall be governed by and interpreted under the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the relevant courts in the state of corporate registration.

1. Information We Collect

When you visit the Website or submit a contact/enquiry form, we may collect:

Personal Information: Name, Email address, Phone number, Company name, Location, Project details (if voluntarily submitted), etc.

Technical / System Information: Automatically collected via analytics tools (including those used by our hosting provider or website builder), such as: Device information, Pages visited, Time spent on pages, Cookie identifiers, etc.

2. How We Use Your Information

We use this data to: Respond to enquiries and provide requested information; Improve Website performance; Analyse traffic and user behaviour; Enhance customer experience; Communicate regarding products or services (with consent). Lotus Ozone does not sell, rent, or trade your personal information. The Website may use Cookies, Tracking pixels, Web beacons, Third-party analytics. Cookies help understand Website usage, improve content and provide user-friendly navigation. You can disable cookies in your browser settings.

3. Sharing of Information

We may share information with: Website hosting provider, Analytics service providers, Internal employees, Contractors or consultants who assist in operations, etc. Such sharing follows appropriate confidentiality controls.

4. Your Rights

You may request access to your personal data, correction, deletion and withdraw consent. Contact us in case of any questions/requests.

1. Safety Risks

Ozone, UV-C and oxygen systems involve: High voltage, Ozone exposure risks, High-intensity UV light, Pressurized gas systems, Strict handling guidelines, etc.

Information provided is educational only. Actual systems must be operated by trained personnel.

2. No Engineering Guidance

Design decisions (dose, lamp power, ozone sizing, contact time, ORP targets, UVT requirements, etc.) shown on the Website are examples, not engineering instructions.

All engineering decisions require: Professional assessment; Proper system design; Site-specific water/air testing; Installation validation; Commissioning and operator training, etc.

3. Medical, Pharmaceutical & Healthcare Use Disclaimer

Any mention of: Hospital water treatment, air disinfection for patient areas, medical-grade water, pharmaceutical compliance. Laboratory sterility. Infection control / HAI reduction, etc. is general industry information only. Lotus Ozone Pvt. Ltd. does not provide medical advice or guarantee health outcomes.

Pharmaceutical or hospital-grade installations require: full design qualification, validation (IQ/OQ/PQ), regulatory review and written agreements, etc.

4. Performance Figures & Benefits

All performance numbers shown on the Website are based on typical industry ranges, not guaranteed for any specific installation and dependent on actual configuration and operating conditions. Guarantees may only issued in writing after system evaluation.