Service & Annual Maintenance Contracts
When you buy a Lotus system, you're not just buying a machine — you're gaining a dedicated team of factory-trained engineers who know every component inside out, because we built every one of them
We Built It. We Know It. We'll Fix It.
While we pride ourselves in the quality of our products and expect them to perform without fail, we realise that not all operating parameters are under our control. That's why we maintain an able and always-ready, factory-trained service team at our customer's call.
Most of the time, our service engineers are out setting up new installations. But they can be dispatched to service any of our existing installations at a moment's notice — anywhere in India.
In addition to our standard warranty, we offer Annual Maintenance Contracts (AMC) for as many years as you require — giving you complete peace of mind for the entire lifecycle of your system.
Always There
Factory-Trained. Field-Proven.
100% In-House
We Build Every Component
Why Our Service Team Is Different
Most companies outsource manufacturing and assemble from third-party parts. We don't. And that makes all the difference when something needs attention.
Every electrode, every circuit board, every component is designed and manufactured by us in Chennai. Our technicians don't just service the machines — they helped build them.
Our service technicians have been with us for years. They're well-versed with every part of every machine — and over the years, they've seen and solved all sorts of problems. Things rarely surprise them.
Every engineer is trained at our manufacturing facility before they go into the field. They understand the engineering behind the product, not just the troubleshooting manual.
Our service team is always ready. While they're usually setting up new installations, they can be redeployed to existing sites at short notice — minimising your downtime.
Because we manufacture everything in-house, spare parts are always available directly from the factory. No third-party dependencies, no compatibility issues, no waiting.
From design to manufacturing to installation to service — one company, one point of responsibility. No finger-pointing between vendors. The buck stops with us.
AMC Plans Tailored to Your Needs
Extend the life and performance of your Lotus systems with a maintenance contract designed around your operations
- Scheduled preventive maintenance visits
- System health inspection & calibration
- Performance parameter verification
- Consumable replacement guidance
- Phone & email technical support
- Everything in Essential AMC
- Priority emergency response
- All spare parts included
- Electrode & lamp replacements
- Remote system diagnostics
- Dedicated service engineer assigned
- Everything in Full-Cover AMC
- Multi-year locked pricing
- Guaranteed uptime SLA
- Annual system upgrade reviews
- Training for your operators
- Extended warranty coverage
The Numbers Speak for Themselves
Our Guarantee
Every Lotus product comes with our commitment to complete lifecycle support. We don't just sell you a system and move on — we're your partners from day one through every year of operation. Because we manufacture 100% of the core components in-house, we guarantee end-to-end product life cycle assurance the way nobody else can.
Protect Your Investment with a Lotus AMC
Talk to our service team today about the right maintenance plan for your systems